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PrivacyPolicy

Effective Date: 03/30/2025
 

1. Introduction
Lillian Ashby is committed to protecting the privacy and security of our clients, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.
 

2. Information We Collect
We may collect the following types of personal information:

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  • Clients: Name, address, phone number, email, date of birth, health information, emergency contact details, and payment information.

  • Employees/Caregivers: Name, contact details, employment history, certifications, background check information, payroll details, and emergency contacts.

  • Website Visitors: IP address, browser type, pages visited, and other technical data through cookies and tracking technologies.
     

3. How We Use Your Information
We use personal information for the following purposes:

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  • To provide homecare services tailored to clients’ needs.

  • To manage caregiver employment, payroll, and training.

  • To communicate with clients, employees, and website visitors.

  • To process billing, payments, and insurance claims.

  • To comply with legal and regulatory obligations.

  • To improve our services and website functionality.
     

4. How We Share Your Information
We do not sell personal information. However, we may share information with:

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  • Healthcare Providers: To coordinate care and services.

  • Insurance Companies & Payment Processors: To process claims and payments.

  • Regulatory Authorities: To comply with legal requirements.

  • Third-Party Service Providers: Who assist in operations (e.g., IT support, background checks).
     

5. Data Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration.
 

6. Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including:
 

  • The right to access and update your information.

  • The right to request deletion of your information (subject to legal requirements).

  • The right to restrict or object to certain processing.

  • The right to opt out of marketing communications.
     

7. Retention of Information
We retain personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law.
 

8. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
 

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.
 

10. Updates to This Privacy Policy
We may update this policy periodically. Changes will be posted on our website with an updated effective date.
 

11. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:

Lillian Ashby Homecare LLC.
Jeffersonville, IN
(812) 697-0368
Info@LillianAshby.com

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